Last week, I described the 7 traits of extraordinary bosses. While that list has proven popular with readers, it doesn't contain any practical advice for bosses who want to improve their own performance.
Over the years, I've read dozens, maybe hundreds, of emails from employees who either complain about their bosses, or offer fulsome praises. Here are six suggestions that have emerged from this dialog:
1. Manage your people not your numbers.
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| Who's the Boss? (Photo credit: Wikipedia) |
Conventional business thinking is that numbers are all important. As a result, many managers spend an great deal of time looking at the numbers, slicing and dicing the numbers, putting numbers into graphs, and talking about where the numbers are and where they ought to be.
However, all number in every business are the RESULT of how well you manage people not how well you manage numbers. The only way to get better numbers (regardless of your measurements scheme) is to improve the performance of the people who work for you. A good coach always trumps a good Powerpoint.
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