Good bosses look good on paper. Great bosses look great in person; their actions show their value.
Yet some bosses go even farther. They're remarkable—not because of what you see them do but what you don't see them do.
Where remarkable bosses are concerned, what you see is far from all you get:
1. They forgive... and they forget.
When an employee makes a mistake—especially a major mistake—it's easy to forever view that employee through the perspective of that mistake.
I know. I've done it.
But one mistake, or one weakness, is just one part of the whole person.
Great bosses are able to step back, set aside a mistake, and think about the whole employee.
Remarkable bosses are also able to forget that mistake, because they know that viewing any employee through the lens of one incident may forever impact how they treat that employee.
And they know the employee will be able to tell.
To forgive may be divine, but to forget can be even more divine.
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