Monday, December 24, 2012

Want Better Engagement? The Little Things Matter More Than You Think


Companies everywhere are looking at how to drive up engagement scores and results. Yet, research tells us that the most significant factor in engagement is the relationship employees have with their direct manager, and if someone cares about them and their career.
We know that engagement takes more than a corporate program and free yoga classes at lunch. So, what can you do about it?
Here are a few reminders of simple actions you can take as a manager or team leader that make a difference.
Cheerleading is underrated
I’ve seen encouragement start amazing momentum.
A few years ago, Julie Porter, our marketing partner, encouraged us to jump into social media and blogging when we weren’t sure it was a priority or if we had the time. She raved about our progress and encouraged each new experiment – even when it was a small step forward.
As my colleague Kristi Erickson said recently, “She accomplished more with us through sheer encouragement than any business case or ROI would have.” And, we like business cases and ROI analysis!

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