Showing posts with label Employees. Show all posts
Showing posts with label Employees. Show all posts

Thursday, December 20, 2012

A Simpler Way to Get Employees to Share


A few years back, I helped a large, very compartmentalized and extremely silo-ed global organization launch an internal competition. Its goal was to promote greater sharing of ideas, information, best practice and innovative processes. Leadership recognized that business units and functions had effectively been allowed to ignore the rest of the enterprise. Significant opportunities and resources were left underexplored or untouched. They wanted to signal a cultural change but weren't prepared to spend millions — or even hundreds of thousands — to achieve it.

The design was simple, clever and cheap: top management would recognize and reward people who demonstrated an ability to cross-functionally get real value from their colleagues and cohorts. We created two complementary yet competitive awards: "Thief of the Month" — a modest prize and high-profile internal acknowledgement for teams and small groups who "stole" an idea or innovation from another unit and successfully incorporated it into their own business; and "We Wuz Robbed" — a comparably modest prize and recognition for having one's group's best practice or process adopted by another internal group.

Dual prizes created a symmetrical "marketplace" where employees were simultaneously encouraged not just to look for interesting ideas to "steal" but to think about which of their own best practices deserved wider internal promotion. The competition thus incented both "supply" and "demand" of knowledge worth sharing.





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Tuesday, December 11, 2012

10 Things Bosses Wish They Could Tell Their Employees


Even if you're a remarkable boss -- and here's how to tell if you're a remarkable boss --there’s a lot you don’t know about your employees.
There’s also a lot employees don’t know about you.
Here are ten things bosses wish they could say to their employees:
1. I care about whether you like me.
I want you to like me. When I come off like a hard-ass who doesn’t care about your opinions, it’s mostly because I'm insecure or uncertain of my authority.
If I’m the owner, my business is an extension of myself. If I’m your boss, the company is at least partly an extension of myself. So I want you to like your job.
And I definitely want you to like me.
2. I don't think I know everything.
A few people stepped in, without being asked, and made a huge difference in my professional life. I will always be grateful to them.
So I don’t offer you advice because I think I’m all knowing or all-powerful. I see something special in you, and I’m repaying the debt I owe to the people who helped me.



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Friday, November 2, 2012

How Treating Your Employees Like Turtles Can Smother Innovation

There are typically two ways companies unintentionally discourage innovation: preventing employee growth and paying too much attention to the highest paid person in the room. Here's how to promote creativity instead.


What do turtles have to do with innovation? Not much, we thought, until we ran across a retail manager at a big box store in San Diego during the course of our research and clinical work for Judgment on the Front Line. That manager pulled us aside to explain that most employees--particularly those at the bottom of the hierarchy who serviced customers--were treated like turtles at many companies.
If you buy a turtle and put it into a small aquarium, it will stop growing to accommodate its limited living space, regardless of how large it might have potentially been. This is a phenomenon that often outrages animal activists because urban apartment dwellers who fancy diminutive turtles typically don’t look after them very well. In truth, the turtles stop growing because they not only have limited room to reach their potential but are also malnourished and poorly treated.